As part of their ongoing digital transformation journey, the Society identified the positive impact a scalable, user friendly reporting solution would have for their business. This solution was targeted to drive internal operational improvements and enable them to tailor product and service offerings based on informed data relating to their customer’s needs.
Working with IJYI as a delivery partner, a total rework of the Society’s reporting solution was delivered. This solution was based on industry-leading Microsoft technologies
The high-level business requirements were:
Ipswich Building Society and IJYI employed Agile processes, working collaboratively from requirement gathering through to build, test and deployment of their new MI reporting capability.
Phase 1 – Discovery
Phase 1 of the project involved IJYI running an onsite Discovery exercise. Two members of the IJYI project team undertook a comprehensive study over several weeks to understand the current environment and risks in order to propose a new technology solution and improved working practices.
Phase 2 – Stabilisation
Phase 2 began with the IJYI development team working to improve the stability of the existing environment to gain some short-term improvements before moving on to the main project.
Phase 3 – Data transformation project
The team built the new database environment which ran alongside the existing infrastructure and used sample data to prove the functionality.
Once it was agreed that the new environment was stable the first reports were pulled from the system and a roadmap of reporting was rolled out.
Phase 4 – Knowledge transfer
It was important for Ipswich Building Society to be able to fully manage and support their new reporting system. At the end of the project a detailed handover took place to ensure that the Society’s team were fully ready to take on the day to day management of the reporting system.
The project is successfully delivering a new, enterprise ready reporting solution. With a more automated process, the reliance of manual intervention has been reduced and up to date functionality means that the Society can maximise the benefits of ongoing and future digital transformation.
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