Book review - Intelligent Automation by Pascal Bornet, Ian Barkin & Jochen Wirtz

Intelligent Automation

By David Napier 

Title and Author

Intelligent Automation by Pascal Bornet, Ian Barkin & Jochen Wirtz

Date of Publication

10 October 2020

My Rating



This is the first reference book on Intelligent Automation (IA). Also called Hyperautomation, it is one of the most recent trends in the field of artificial intelligence. IA is a cutting-edge combination of methods and technologies, involving people, organizations, machine learning, low-code platforms, robotic process automation (RPA), and more.

I first became aware of this book when I was asked to fill out a survey on IA with the results being used to create the very first IA book. It offers a good insight to Intelligent Automation and the use cases its is being used for. Reinventing society I felt in particular was compelling and offered a balanced insight to the effects of Technology.

Who would benefit most from this book

I would suggest the people most likely to gain the best value from this book are anyone who is looking to learn more about Intelligent automation, be it people wanting to implement it into their organisation or people wanting to learn more about the field of automation.

What I liked the most

I enjoyed the way the book balances the efforts automation can have on workers and society, as well as good explanations of the technologies that are used to make up IA. Collectively the authors have extensive knowledge of the technology and successful implementations.

What could be improved

The book was written by various contributors and it can feel like that at times, consistency was lacking and the whole book felt a little disjointed.

Brief Summary

This book is a great book for understanding the world of intelligent automation, and has some excellent use cases at the end, to get the juices flowing with ideas on how you can implement it within your organisation. Other than the book feeling a bit disjointed, and lacking flow, I would happily recommend it as a reference book with well-balanced and excellent explanations.

Further Reading
Life 3.0 – Max Tegmark
The fourth industrial Revolution – Klaus Schwab

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